 The Security of Your Personal InformationWhat Personal Information We Collect As set forth in more detail below, BayFest ("bayfest.com" or "We") collects personal information that you provide when using the bayfest.com web site ("Site"). This information includes your first and last name, email address and phone number when you use the bayfest.com online payment system. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity. Bayfest.com does not intentionally collect personal information about children under the age of 18. If you are under the age of 18 you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the bayfest.com Terms of Use. Children under the age of 18 may not use this Site and parents or legal guardians may not agree to the bayfest.com Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the bayfest.com Terms of Use, do not use this Site. Purchase Information When you make a purchase from bayfest.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. This includes the name, address, and phone number of the intended recipient(s). Cookies and Other Computer Information When you visit bayfest.com, you may be assigned a "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online experience. You can choose to browse on bayfest.com without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. We also collect certain technical information from your computer each time you request a page during a visit to bayfest.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties. We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. Contacting bayfest.com We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site. Other Times We May Collect Personal Information From time to time, bayfest.com may conduct surveys and contests via this Site, email or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties. How We Use Your Personal Information Information we collect on bayfest.com may be used to enhance your shopping experience in the following ways:
When and With Whom We Share Your Personal Information We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; communicating to customers; providing customer service; preventing fraud and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person. How We Protect the Security of Your Personal Information The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your payment information will be automatically encrypted, or encoded, before it is sent over the Internet. bayfest.com uses Payflow Link payment processing services from Verisign, Inc., a leading provider of Internet trust services. When you enter a secure portion of this Site, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a bayfest.com web server, not to some unknown or unauthorized server. How You Can Decide What Marketing Communications You Receive From Us Bayfest.com may from time to time send you email messages or other forms of marketing communications describing artist updates, festival info or special offers. You can choose to stop receiving any marketing emails from us at any time. If you would prefer to stop receiving these or other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact our Customer Service department. The only email messages you will receive from bayfest.com when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect you. More About Your Privacy We realize that making purchases at bayfest.com, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card information, in addition to any other personal information that can be linked to you, personally. We believe that you have a right to know, before doing business with bayfest.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it. We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. bayfest.com may provide links to certain third party web sites. This Privacy Policy applies only to activities conducted and personal information collected on this bayfest.com web site. Other web sites may have their own policies regarding privacy and security. Changes to the bayfest.com Privacy Policy This Privacy Policy was last updated on July 26, 2005. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this bayfest.com web site after modification implies that you consent to this Privacy Policy as modified. |